Teaching

Teaching an online course? Log into WebCat, WCU’s online course management system.

Want to use a teaching tool? Technology Management offers you e-classrooms, demo classrooms, mobile computer carts, and the Scantrons used for test scoring and scanning forms.

Looking for teaching and learning support? The Coulter Faculty Center’s technology-related services include workshops and training; the Technology Catalog of Support (PDF), digital media resources, and support for a variety of software, including Turnitin, Respondus, Wimba, Camtasia Studio, Audacity, and GIS software.

Web & Email

Need access to your departmental website? Request Web Tools.

Interested in building your own personal website? The PAWS server is open to you. Faculty can receive help at the Faculty Sandbox.

Want to access your email via the Web? Log into Outlook Web Access. It also offers a “light” version to those of you experiencing a slow connection or using a computer with unusually strict browser security settings.

Reduce the spam in your email in-box. The Barracuda SPAM Filter for Outlook is a plug-in for Outlook that allows clients to train the SPAM filter on what messages are SPAM and what are not. Download Barracuda.

Changes to Your Outlook/Directory Information - if your name, phone, title, or department isn't listed correctly in Outlook.

Computers

Need a repair? The Hardware Service Center provides warranty repairs and assistance for Dell, Apple, and enterprise-level Gateway computers.

Time to buy a new computer for your office or home? Visit IT’s computer purchasing for faculty & staff section and take a look at your options.

Transfering a computer or other IT asset from one location to another? Follow the asset management procedures.

Other Issues

How is a university account established? Requested? Find the answers to your questions in our account login access section.

Planning to purchase an IT-based system or service? Let us help you.

Got work to do in Banner, WCU’s core business system? Log into the Banner Portal and get started.

Need to work from off-campus? The Virtual Private Network (VPN) allows faculty and staff to access on-campus resources from off-campus.  It can be accessed at http://vpn.wcu.edu/. For help with the VPN, log into IT Self-Service.

Looking for IT research materials? Gartner's Core Research Reference focuses on information technology research and its application across a wide range of fields. Searchable reports include spotlights (current issues from different perspectives), special reports (underlying research themes across technology, strategic analysis of trends, industry developments), and published research (companies, products, markets, case studies). Enter your name and WCU email to login.